How We Rate Casinos
At SheCanDJ, we've developed a comprehensive methodology to evaluate live casinos available to Australian players. Our ratings are designed to help you find safe, fair, and entertaining gaming platforms. Here's exactly how we assess each casino.
Licensing & Regulation
Legitimate licensing is the foundation of casino safety. We prioritise platforms regulated by recognised authorities including the Malta Gaming Authority (MGA), UK Gambling Commission (UKGC), Curaçao eGaming, and Australian state-based licenses. We verify that casinos maintain active licenses, comply with jurisdictional requirements, and demonstrate commitment to fair play and player protection.
Game Selection & Software Providers
A superior casino offers diverse gaming options from reputable software developers. We evaluate the breadth of slots, live casino tables, table games, and specialty games available. We assess partnerships with industry-leading providers such as Evolution Gaming, Pragmatic Play, NetEnt, and others who maintain eCOGRA certification and technical standards.
Bonus Terms & Wagering Requirements
We scrutinise bonus offers beyond face value, examining actual terms and conditions, rollover requirements, maximum cashout limits, and game restrictions. Transparent, achievable wagering requirements and reasonable bonus terms significantly influence our ratings. We flag casinos with predatory bonus structures.
Payment Methods & Withdrawal Speed
We assess the variety of deposit and withdrawal options, including credit cards, e-wallets (PayPal, Skrill, Neteller), bank transfers, and cryptocurrency. Processing speeds matter—we test withdrawal timeframes and penalise casinos with unnecessarily slow payment processing or excessive verification delays.
Customer Support
Quality customer service is essential. We evaluate 24/7 live chat availability, email response times, phone support, and knowledge base resources. We test responsiveness and staff helpfulness through direct communication, rewarding casinos that resolve issues promptly and professionally.
Mobile Experience
Most Australian players access casinos via mobile devices. We thoroughly test responsive web design, loading speeds, and dedicated mobile apps (iOS/Android). We rate platforms offering seamless gameplay, intuitive navigation, and full feature parity between desktop and mobile versions.
Responsible Gaming Tools
Player protection is paramount. We evaluate the availability of responsible gaming features including deposit limits, loss limits, session time limits, self-exclusion options, cooling-off periods, and access to support resources. Casinos demonstrating strong commitment to player welfare receive higher ratings.
Our Rating Scale
9-10 (Excellent): Outstanding across all categories. Fully licensed, excellent game selection, fair bonuses, multiple payment options, responsive support, and strong responsible gaming features.
7-8 (Good): Strong performance in most areas with minor limitations. Properly regulated, solid game variety, reasonable bonuses, adequate payments methods, and responsive customer service.
5-6 (Fair): Meets basic standards but has notable weaknesses. Licensed but potentially with stricter jurisdictions, adequate games, average customer support, or less transparent bonus terms.
3-4 (Poor): Significant concerns in multiple areas. Questionable licensing, limited games, unfair bonuses, slow withdrawals, or inadequate player protection.
1-2 (Not Recommended): Serious red flags including unverified licensing, predatory practices, poor support, or failure to implement responsible gaming safeguards.
Our ratings are updated regularly as casinos change their offerings. All reviews reflect Australian player perspectives and compliance with local gaming regulations.